We offer a 14-day return policy from the day you receive your order.
Items must be unworn and in original condition.
Please note: due to hygiene reasons, earrings cannot be returned unless faulty.
Is this jewelry real gold or silver?
No. Marello sells fashion jewelry, not fine jewelry.
Our pieces are made from high-quality stainless steel with gold- or silver-tone finishes. They are designed for everyday wear and style — not as investment jewelry.
Is the jewelry safe for sensitive skin?
Yes. Most of our items are nickel-free and suitable for sensitive skin.
However, individual reactions may vary.
Why are your prices so low?
Marello is currently running a store closing sale.
We are clearing our remaining stock — once items are sold out, they will not be restocked.
How long does shipping take?
Orders are processed within 1–2 business days.
Estimated delivery time within the UK is 3–14 business days.
You will receive a tracking number once your order ships.
How much does shipping cost?
Shipping costs are calculated at checkout based on your location and order size.
The full shipping price is always shown before payment.
Where are your products made?
Our fashion jewelry is manufactured by trusted partners in Asia and Europe,
